Privacy Policy

  1. Overview
    • In order to operate the IrisText service (powered by Openovate) and to reduce the risk of fraud, IrisText must ask you to provide us information about yourself upon registration and your credit card provided that you use when transacting with us. This Privacy Policy describes the information IrisText collects and how IrisText uses that information. IrisText takes the privacy of your personal information very seriously and will use your information only in accordance with the terms of this Privacy Policy. IrisText will not sell or rent your personally identifiable information or a list of our customers to third parties. However, as described in more detail in Section 4 below, there are circumstances in which some of your information will be shared with third parties, under strict restrictions, so it is important for you to review this Privacy Policy. This Privacy Policy applies to all services that are hosted on the https://IrisText.com website and its subdomain, where the services are offered by IrisText. By accepting the Privacy Policy and User Agreement in registration, you expressly consent to our use and disclosure of your personal information in the manner described in this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the IrisText User Agreement. Please note that your personal information will be stored and processed on our computers. If you object to your personal information being transferred or used as described in this Privacy Policy, please do not register for the IrisText service.

  2. Special Note About Children
    • Children are not eligible to use our service and IrisText asks that minors (under the age of 18) do not submit any personal information to us or use the service.

  3. Information IrisText Collects
    • Required Information
    • To open a IrisText account, User must provide User's name and e-mail. This required information is necessary for us to carry out our verification procedures, process transactions, issue a new password if User forgets or loses User's password and to contact User should the need arise in administering User's account.
    • Additional Verification
    • User's IrisText password are to be used when operating User's IrisText User should also not disclose User's IrisText password except when operating User's account with IrisText.
    • Customer Service Correspondence
    • If you send us correspondence, including e-mails and faxes, we retain such information in the records of your account. We will also retain customer service correspondence and other correspondence from IrisText to you. We retain these records in order to measure and improve our customer service, and to investigate potential fraud and violations of our User Agreement. We may, over time, delete these records if permitted by law.
    • Questionnaires, Surveys and Profile Data
    • From time to time, IrisText offers optional questionnaires and surveys to our Users for such purposes as collecting demographic information or assessing Users' interests and needs. The use of the information collected will be explained in detail in the survey itself. If IrisText collects personally identifiable information from our Users in these questionnaires and surveys, the Users will be given notice of how the information will be used prior to their participation in the survey or questionnaire.

  4. Our Use and Disclosure of Information
    • Internal Uses
    • IrisText collects, stores and processes User's personal information on our servers. IrisText uses the information it collects about User in order
    • to provide our services and process User's transactions,
    • to provide customer service,
    • to determine User's eligibility to receive offers for special features or products.
    • Disclosure to Third Parties
      1. IrisText will not share any of User's personally identifiable information with third parties except in the limited circumstances described below, or with User's express permission. These third parties are limited by law or by contract from using the information for secondary purposes beyond the purposes for which the information is shared.
      2. IrisText shares information with companies that help us process the transactions User has requested and protects our customers' transactions from fraud, such as sharing User's credit card number with a service that screens for lost and stolen card numbers. IrisText discloses information that IrisText in good faith believes is appropriate to cooperate in investigations of fraud or other illegal activity, or to conduct investigations of violations of our User Agreement.
      3. IrisText discloses information in response to a subpoena, warrant, court order, levy, attachment, order of a court-appointed receiver or other comparable legal process, including subpoenas from private parties in a civil action.
      4. IrisText shares aggregated statistical data with our business partners or for public relations. For example, IrisText may disclose that a specific percentage of our Users live in Metro Manila.
      5. IrisText shares your information with our parent, subsidiaries and joint ventures to help coordinate the services IrisText provides to you, enforce our terms of use, and promote trust and safety.
    • Our Contacts with IrisText Customers
      1. User's IrisText password is to be used when operating User's IrisText and TheShop.ph services only. IrisText will never disclose this data to any third parties including User's bank and/ or credit card Company. User should also not disclose User's IrisText password except when operating User's account with IrisText.
      2. IrisText communicates with Users on a regular basis via e-mail to provide requested services, and IrisText also communicates by phone to resolve customer complaints or investigate suspicious transactions. IrisText uses User's e-mail address to confirm User's opening of a IrisText account, to send User notice of payments that User sends or receives through IrisText, to send information about important changes to our products and services, including the IrisText periodical newsletter and to send notices and other disclosures required by law.
      3. Internet Address Information
      4. IrisText uses IP addresses, browser types and access times to analyze trends, administer the site, improve site performance and gather broad demographic information for aggregate use.

  5. Information Security
    • User's credit card and account information are stored in encrypted form on computers that are not connected to the Internet. IrisText restricts access to User's personally identifiable information to employees who need to know that information in order to provide products or services to User The security of User's IrisText account also relies on User's protection of User's IrisText password. User may not share User's IrisText password with anyone. IrisText will never ask User to send User's password or other sensitive information to us in an e-mail, though IrisText may ask User to enter this type of information on the IrisText website, which will always have a URL beginning with https://IrisText.com. The padlock icon found in most browsers will appear locked and the first characters of the website address will change from "http" to "https" if User is accessing a secure server.
    • User's credit card and account information are stored in encrypted form on computers that are not connected to the Internet. IrisText restricts access to User's personally identifiable information to employees who need to know that information in order to provide products or services to User The security of User's IrisText account also relies on User's protection of User's IrisText password. User may not share User's IrisText password with anyone. IrisText will never ask User to send User's password or other sensitive information to us in an e-mail, though IrisText may ask User to enter this type of information on the IrisText website, which will always have a URL beginning with https://IrisText.com. The padlock icon found in most browsers will appear locked and the first characters of the website address will change from "http" to "https" if User is accessing a secure server.

  6. Accessing and Changing User's Information
    • User can review the personal information User has provided us with and make any desired changes to such information, or to the settings for User's IrisText account, at any time by logging in to User's account on the IrisText website and changing User's profile including User's password. User can also request to close his account through the IrisText website. If User closes User's IrisText account, IrisText will mark User's account in our database as "Closed," but will keep User's account information in our database. This is necessary in order to deter fraud, by ensuring that persons who try to commit fraud will not be able to avoid detection simply by closing their account and opening a new account. However, if User closes his account, User's personally identifiable information will not be used by us for any further purposes, nor sold or shared with third parties.

  7. Contacting Us
    • If User has any questions about this privacy statement, IrisText's information practices, or User's dealings with IrisText, User can contact us by e-mail.

IMPORTANT NOTICE

When using IrisText' s services, you as "User", are agreeing, on your behalf and on behalf of anyone else with an interest in the shipment that the Terms of use shall apply from the time that IrisText accepts the shipment unless otherwise agreed in writing by an authorized officer of IrisText. User's statutory rights and entitlements under any defined service feature (for which additional payment has been made) are not affected.